INTEGY Enable a Seamless Migration to Windows 11 for 3,500 Users!

INTEGY Accelerates Government Department's Move to Windows 11, Enabling 3,500+ Microsoft Surface Device Upgrades

In the ever-evolving landscape of technology, staying up to date with the latest operating systems is crucial for organizations to ensure security, performance, and access to new features. This case study highlights how INTEGY, a leading IT solutions provider, successfully accelerated a government department's migration to Windows 11, enabling over 3,500 Microsoft Surface devices to upgrade seamlessly.


Client Profile


The government department in question, which we will refer to as "Department X," is responsible for critical public services. With a substantial workforce and a large fleet of Microsoft Surface devices, Department X needed to stay current with technology advancements while ensuring a smooth transition to Windows 11.


Challenges Faced


  • Compatibility Assessment: The existing infrastructure needed to be assessed to determine the compatibility of the Microsoft Surface devices with the new Windows 11 operating system.


  • Deployment Strategy: The migration plan had to minimize disruptions to the department's operations, ensuring a seamless transition without compromising data security.


  • Training and User Adoption: The department's employees required training and support to familiarize themselves with the new features and functionalities of Windows 11.


Solution Provided by INTEGY


Compatibility Assessment and Remediation:

INTEGY conducted a comprehensive assessment of Department X's Microsoft Surface devices to determine their compatibility with Windows 11. Any devices requiring updates or hardware upgrades were identified and necessary remediation steps were planned and executed to ensure a smooth migration.


Intune Readiness and Alignment:

In line with Cyber Security Essentials Plus and NCSC guidance the Microsoft Intune tenant was prepared and baselined to support Windows 11. This activity ensures that Department X are not only upgrading to Windows 11 but have all of the required security controls enabled from the start in a fully documented and easy to support model.


Customized Deployment Strategy:

To minimize disruption, INTEGY devised a phased deployment strategy. Pilot groups were selected for an initial Windows 11 rollout, allowing for thorough testing and feedback. Based on the results, the deployment process was fine-tuned, and subsequent waves of device upgrades were planned to ensure a smooth transition for all users.


User Training and Support:

Recognizing the importance of user adoption, INTEGY provided tailored training sessions to Department X's employees. These sessions covered the new features and enhancements of Windows 11, as well as tips and best practices for increased productivity. INTEGY's support team was readily available to address any queries or concerns, ensuring a smooth transition for all users.


Results and Benefits


1. Successful Migration: INTEGY facilitated the upgrade of over 3,500 Microsoft Surface devices to Windows 11, completing the migration within the specified timeline and budget.


2. Enhanced Security and Performance: Department X's IT infrastructure benefitted from the advanced security features and improved performance offered by Windows 11, ensuring a more secure and efficient work environment.


3. Minimal Disruption: By employing a carefully planned phased deployment strategy, INTEGY minimized disruptions to the department's day-to-day operations, allowing employees to seamlessly transition to the new operating system.


4. Increased Productivity: User training and support provided by INTEGY empowered Department X's employees to leverage the new features and functionalities of Windows 11, resulting in increased productivity and efficiency within the organization.


Conclusion


INTEGY's expertise and meticulous approach played a vital role in facilitating the government department's successful migration to Windows 11. By conducting a thorough compatibility assessment, implementing a customized deployment strategy, ensuring seamless data migration, and providing comprehensive user training and support, INTEGY enabled over 3,500 Microsoft Surface devices to upgrade seamlessly. This successful migration resulted in enhanced security, improved performance, and


 increased productivity for Department X, positioning them at the forefront of technological advancements in the public sector.

Call us today on 01392 796525 or Email us at ask@integy.co.uk

December 16, 2024
At INTEGY, we’re passionate about enabling organisations to embrace the future of work, especially when innovation and agility are at the heart of their mission. Recently, we had the privilege of supporting a client whose business serves as a launchpad for startups, providing the technology and equipment needed to kickstart their journey.  The Challenge: Outdated IT for a Growing Organisation Our client’s IT infrastructure was a traditional setup, with user accounts and devices tightly bound to Active Directory. This configuration required devices to maintain network connectivity to on-premises servers, creating operational limitations. With the facility expanding to three separate locations, this approach no longer supported their need for flexibility, scalability, and efficiency. Startups thrive on speed and adaptability, and their IT systems needed to reflect those principles. The reliance on traditional IT was slowing them down, creating unnecessary overhead, and limiting their ability to provide the seamless experience their customers expected. The Solution: A Cloud-Native Transformation We transformed their IT environment into a modern, cloud-native setup: Entra ID for Identity Management Every device is now joined to Entra ID (formerly Azure AD), shifting identity management to the cloud. This eliminates the need for on-premises servers, offering secure access from anywhere. Intune for Device Management Devices are now managed through Microsoft Intune, enabling streamlined policy enforcement, application deployment, and security updates, all delivered from the cloud. Enhanced Security with Zero Trust Principles We implemented a Zero Trust security model, ensuring that devices and users are authenticated and compliant before accessing resources. Defender for Endpoint provides enhanced threat protection and visibility across their environment. Simplified User Experience By decoupling devices from on-premises dependencies, we empowered their users to work from any location with a secure, seamless experience. Scalability and Agility With their new cloud-native IT framework, our client is no longer constrained by physical infrastructure. They can now scale operations effortlessly as they open new locations and onboard new startups. The Results: Flexibility, Efficiency, and Growth The move to a cloud-native configuration has been a game-changer for our client. They’ve gained: Operational Efficiency : IT management is simpler and faster, reducing administrative overhead. Improved User Experience : Users now enjoy consistent and reliable access to systems, regardless of location. Scalability : Expansion to new sites no longer requires complex IT overhauls. Security : Advanced cloud security tools ensure their data and devices remain protected. By embracing modern IT, our client is better positioned to serve their customers and focus on what matters most: empowering innovation for startups. Helping You Move Forward If your organisation is grappling with the limitations of traditional IT and looking to make the leap to a cloud-native future, we’re here to help. Let’s transform your IT and unlock your potential.
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