Achieving Success Through Collaboration

A Journey with a Local Authority Client in Devon


At INTEGY, we believe that true success lies in collaboration and knowledge sharing with our clients. Recently, I had the opportunity to work closely with a local authority client on an Azure Virtual Desktop (AVD) proof of concept. While the journey had its challenges, our collaborative approach, combined with the expertise of the local IT leads, led to remarkable achievements. This blog highlights the importance of working hand in hand with clients to achieve a common goal and deliver exceptional results.


Phase 1: Building a Strong Foundation with an Azure Landing Zone


To lay the groundwork for the AVD implementation, we first delivered a partial Azure Landing Zone. This essential step ensured robust connectivity between Azure and on-premises resources. By collaborating closely with the local IT team, we addressed any connectivity issues and established a solid foundation for the upcoming AVD deployment.


Phase 2: Empowering Productivity with Azure Virtual Desktop


The second phase focused on delivering the AVD solution, encompassing several crucial elements. Working side by side with the local authority client, we accomplished the following:


  • Azure Ad Joined Base Image: Leveraging Azure Image Builder, we created a customized base image that met the client's specific requirements.


  • Multi-Session OS: By implementing a multi-session operating system, we optimized resource utilization and improved user experience.


  • FSLogix for Profile Management: We integrated FSLogix to efficiently manage user profiles, ensuring seamless access to personalized desktop and application settings.


  • Intune Integration: Intune integration enabled streamlined device management, ensuring security and compliance across the AVD environment.


  • On-Premises Integration: We established mapped drives to on-premises shares, allowing users to access and collaborate on their familiar files seamlessly.


  • Productivity Tools and Optimizations: We configured OneDrive, Teams, and Office 365 Apps for Enterprise, empowering users with powerful productivity tools. Additionally, we implemented various optimizations to enhance performance and user satisfaction.


Overcoming Challenges and Going the Extra Mile


Throughout the implementation, we encountered a few challenges, such as legacy inherited permissions, MTU fragmentation, and thin client lockdown complexities. However, our collaborative approach and commitment to excellence enabled us to swiftly address these hurdles. By working closely with the local IT leads, we gained a deeper understanding of the client's environment, while they witnessed our dedication to providing exceptional solutions.


Reaching the Endpoint: Testing the Proof of Concept


As we emerged from the challenges, the AVD proof of concept was ready to be tested by real-life users. The primary objective of this testing phase is to evaluate the solution's viability in terms of performance, security, cost, and management. The local authority client is exploring AVD as a potential replacement for their existing non-persistent virtual desktop offering.


Conclusion: The Power of Collaboration


While time will reveal if AVD meets the client's specific requirements, the true measure of success lies in the collaborative journey we undertook together. By working closely with the local authority client, exchanging knowledge, and going the extra mile to overcome challenges, we built a strong partnership and delivered a remarkable solution. At INTEGY, we recognize the significance of collaboration in achieving exceptional outcomes, and we are proud to be a trusted partner for our clients.


If you're looking for a technology partner that values collaboration and strives for excellence, INTEGY is here to help you navigate your digital transformation journey. Contact us today to explore how we can work together to achieve your goals.



- Ryan Jewell, Co-Founder INTEGY


Call us today on 01392 796525 or Email us at ask@integy.co.uk

December 16, 2024
At INTEGY, we’re passionate about enabling organisations to embrace the future of work, especially when innovation and agility are at the heart of their mission. Recently, we had the privilege of supporting a client whose business serves as a launchpad for startups, providing the technology and equipment needed to kickstart their journey.  The Challenge: Outdated IT for a Growing Organisation Our client’s IT infrastructure was a traditional setup, with user accounts and devices tightly bound to Active Directory. This configuration required devices to maintain network connectivity to on-premises servers, creating operational limitations. With the facility expanding to three separate locations, this approach no longer supported their need for flexibility, scalability, and efficiency. Startups thrive on speed and adaptability, and their IT systems needed to reflect those principles. The reliance on traditional IT was slowing them down, creating unnecessary overhead, and limiting their ability to provide the seamless experience their customers expected. The Solution: A Cloud-Native Transformation We transformed their IT environment into a modern, cloud-native setup: Entra ID for Identity Management Every device is now joined to Entra ID (formerly Azure AD), shifting identity management to the cloud. This eliminates the need for on-premises servers, offering secure access from anywhere. Intune for Device Management Devices are now managed through Microsoft Intune, enabling streamlined policy enforcement, application deployment, and security updates, all delivered from the cloud. Enhanced Security with Zero Trust Principles We implemented a Zero Trust security model, ensuring that devices and users are authenticated and compliant before accessing resources. Defender for Endpoint provides enhanced threat protection and visibility across their environment. Simplified User Experience By decoupling devices from on-premises dependencies, we empowered their users to work from any location with a secure, seamless experience. Scalability and Agility With their new cloud-native IT framework, our client is no longer constrained by physical infrastructure. They can now scale operations effortlessly as they open new locations and onboard new startups. The Results: Flexibility, Efficiency, and Growth The move to a cloud-native configuration has been a game-changer for our client. They’ve gained: Operational Efficiency : IT management is simpler and faster, reducing administrative overhead. Improved User Experience : Users now enjoy consistent and reliable access to systems, regardless of location. Scalability : Expansion to new sites no longer requires complex IT overhauls. Security : Advanced cloud security tools ensure their data and devices remain protected. By embracing modern IT, our client is better positioned to serve their customers and focus on what matters most: empowering innovation for startups. Helping You Move Forward If your organisation is grappling with the limitations of traditional IT and looking to make the leap to a cloud-native future, we’re here to help. Let’s transform your IT and unlock your potential.
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